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AI voice agent for Arabic feedback

AI voice calls that collect customer feedback — automatically.

Nasma phones your customers, holds a natural conversation in Arabic, and turns every answer into structured feedback.

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  • 50 free minutes included
  • Saudi PDPL & GDPR ready
  • Sub-400ms voice latency
Sample call
Riyadh & Central Province
00:46
Nasma

يا هلا بك! معك نسمة من خدمة عملاء متجر الرواد. ودنا نقيس رضاك عن تجربة الشراء اليوم؟

Customer

أهلاً نسمة، والله كل شي تمام والتوصيل جاني بنفس اليوم، ما قصرتوا.

Rating
5.0 / 5
Sentiment
Highly Satisfied
NPS
10
Powered by
  • Twilio
  • OpenAI
  • ElevenLabs
  • Deepgram
Calls Completed
0+
Across Saudi Arabia, the UAE, Kuwait and Egypt.
Customer Engagement
0%
Average completion rate for active surveys.
Cost Reduction vs Call Centers
0%
Compared with running a manual call center.
How It Works

Three Steps to Better Feedback

From campaign setup to actionable insights in minutes — not weeks.

01

Set Up Your Campaign

Create your survey, define questions, upload phone numbers, and set your calling schedule.

customers.csv · 1,200 numbers
Calls between 10:00 AM – 8:00 PM
02

Nasma Makes the Calls

Our AI agent calls each customer at the right time, speaking naturally in Arabic.

“مرحباً! نسعد بأخذ رأيك في الخدمة...”
Rephrases when an answer is unclear
03

Get Actionable Insights

View real-time results in your dashboard. Every answer transcribed, classified, and ready.

Customer Satisfaction94.2%
Recordings and Arabic transcripts
Features

Everything You Need to Listen at Scale

Built from the ground up for Arabic voice feedback — no compromises.

Natural Arabic Conversations

Fluent in Modern Standard Arabic + Gulf dialects. Your customers feel like they're talking to a real person.

🇸🇦 Najdi🇦🇪 Gulf🇸🇦 Hejazi🌐 Modern Standard

AI Answer Intelligence

Understands yes/no, ratings, open-text, and multi-choice — even when callers ramble or use dialect.

Smart Retry Logic

If a caller doesn't answer clearly, Nasma rephrases and retries — up to 2 times per question.

Busy Caller Detection

Detects when callers are busy or driving and offers to call back at their preferred time.

Campaign Scheduling

Set call windows by timezone. Nasma only calls during the hours you choose.

Real-Time Dashboard

Track call status, listen to recordings, read transcripts, and export data — all in real time.

100%Calls recorded
InstantArabic transcripts
CSV / APIData export
Use Cases

Built for Every Industry

See how businesses across the Middle East use Nasma to hear their customers.

+38% survey completion

Telecommunications

After a support call, Nasma follows up: "Was your issue resolved? How would you rate our service from 1 to 5?"

Sample question
“تم حل مشكلتك مع الشبكة اليوم؟ وكيف تقيم سرعة الرد من 1 إلى 5؟”
Pricing

Simple, Transparent Pricing

1 credit = 1 minute of call time. No hidden fees. Scale as you grow.

Starter

Perfect for small businesses getting started with AI feedback.

SAR 299/month
500 credits included
  • 3 active campaigns
  • Up to 10 questions per campaign
  • 500 phone numbers per campaign
Get Started

Enterprise

For large organizations with custom requirements.

Customtailored to you
Custom volume
  • Unlimited everything
  • Custom voice cloning
  • Dedicated onboarding
Contact Sales

Ready to Transform Your Customer Feedback?

Join businesses across the Middle East using Nasma to hear every customer's voice.

  • 14-day free trial
  • KSA PDPL & GDPR ready
  • Set up in under 15 minutes